Order Base Ship Unit Release Failed With Two Identical Release Instructions (Doc ID 1533675.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

In OTM 6.2.6 an Order Base is sent from EBS to OTM, when query the Order Base Ship Unit and select the action 'release remaining Order
Amount' - OTM throughs the following error:

Error Exception Unable to release order base ship unit xxxx.439343039/0/001/1/439506078/B4 because the ship unit would be over released.

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
at glog.util.exception.GLException.factory(GLException.java:435)
at glog.util.exception.GLException.factory(GLException.java:411)
at glog.util.exception.GLException.factory(GLException.java:407)
at glog.util.exception.GLException.factory(GLException.java:395)
at glog.business.order.OrderReleaseBuilder.buildOrderReleases(OrderReleaseBuilder.java:517)
at glog.business.order.OrderReleaseBuilder.buildOrderReleases(OrderReleaseBuilder.java:281)
at glog.business.order.OrderReleaseBuilder.buildOrderReleases(OrderReleaseBuilder.java:140)
at glog.business.session.OrderBaseActionSessionBean.buildOrderReleases(OrderBaseActionSessionBean.java:117)
at glog.business.session.OrderBaseActionSessionServerSideEJBWrapper.buildOrderReleases(OrderBaseActionSessionServerSideEJBWrapper.java:226)
at glog.business.session.OrderBaseActionSessionHome_lsyxxr_EOImpl.buildOrderReleases(OrderBaseActionSessionHome_lsyxxr_EOImpl.java:655)
at glog.business.session.gen.OrderBaseActionSessionSkel.buildOrderReleases(OrderBaseActionSessionSkel.java:262)
at glog.business.session.gen.OrderBaseActionSessionSkel.exec(OrderBaseActionSessionSkel.java:70)
at glog.webserver.wrapper.SkelImpl.execDispatch(SkelImpl.java:16)
at glog.server.wrapper.WrapperSessionBean.execDispatch(WrapperSessionBean.java:62)
at glog.server.wrapper.WrapperSessionServerSideEJBWrapper.execDispatch(WrapperSessionServerSideEJBWrapper.java:48)
at glog.server.wrapper.WrapperSessionHome_a06097_EOImpl.execDispatch(WrapperSessionHome_a06097_EOImpl.java:58)
at glog.server.wrapper.WrapperSessionHome_a06097_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:667)
at weblogic.rmi.cluster.ClusterableServerRef.invoke(ClusterableServerRef.java:230)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:522)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:146)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:518)
at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:176)
 [[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)']

No order release created. When query the OB ship unit, you will notice 2 release instructions
were created

Replication Steps:

1. Send TransOrder XML with the is_shippable flag set to Y  Allow over releasing is set to N

2.Order base is created but no order release created.

3. Query the order base ship unit and select the action 'release remaining OrderAmount' - error is thrown

4. Look at the OB ship unit, you will notice 2 release instructions were created (there were none after the order base was created)

Cause

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