Receipts Workbench: Create Accounting Error When Unidentified Receipt is Changed to Customer and Create Accounting Run Again - Error 0 - The Subledger Journal Entry Does Not Balance in the Entered Currency
(Doc ID 1535135.1)
Last updated on MAY 20, 2024
Applies to:
Oracle Receivables - Version 12.1 and laterInformation in this document applies to any platform.
Symptoms
Attempting to change an Unidentified Receipt to a customer and run Create Accounting a second time for the same receipt and receive the following error:
Error 0 - The subledger journal entry does not balance in the entered currency.
Please verify the entered amounts on the journal entry lines.
Steps to Reproduce:
Responsibility: Receivables
Navigation: Receipts > Receipts
1. Create an Unidentified Receipt (without customer associated)
2. Run Create Accounting in Final mode - Journal Entries are created successfully
3. Change receipt to add a customer and save
4. Run Create Accounting in Final mode - Accounting created successfully
5. Null out the customer field or change the field to another customer and run Create Accounting and receive the warning
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |