R12 RMA Stuck in AWAITING_RETURN in Order Management - Received and Delivered in Inventory - ONTD0018.SQL
(Doc ID 1538193.1)
Last updated on FEBRUARY 07, 2023
Applies to:
Oracle Order Management - Version 12.1.3 and laterOracle Inventory Management - Version 12.0.6 to 12.0.6 [Release 12]
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
R12 does not have a patch for ontd0018.sql
Script to progress RMA lines that are fully received and delivered in Inventory. However still showing AWAITING_RETURN in Order Management
EXPECTED BEHAVIOR
Expect r12 to have ontd0018.sql
4. Run script ontd0018.sql
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |