R12 RMA Stuck in AWAITING_RETURN in Order Management - Received and Delivered in Inventory - ONTD0018.SQL

(Doc ID 1538193.1)

Last updated on APRIL 16, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Oracle Inventory Management - Version 12.0.6 to 12.0.6 [Release 12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

R12 does not have a patch for ontd0018.sql

Script to progress RMA lines that are fully received and delivered in Inventory.  However still showing AWAITING_RETURN in Order Management

EXPECTED BEHAVIOR

Expect r12 to have ontd0018.sql

4. Run script ontd0018.sql


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms