Unable to Log Into OTM - "javax.servlet.UnavailableException: The OTM Application Server is not available" Error Generated (Doc ID 1540208.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.3.7 to 6.4.2 [Release 6.3 to 6.4]
Information in this document applies to any platform.

When OTM is installed or restarted some clients have reported the following error is generated in the console.log.0 logs.

The following note is intended to provide some instructions on troubleshooting this error.

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In this Document

Symptoms

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