Scorecard not Available under New Manager on Changing Hierarchy even after Plan Republish (Doc ID 1543412.1)

Last updated on FEBRUARY 02, 2024

Applies to:

Symptoms

When the ‘Employee’ (Person Type), sets his objectives and shares Scorecard with his Manager,

Manager cannot see the PM Task List when going to Manager Self Service > Performance Management and therefore cannot see any Scorecards shared to her.  Please note that if the manager goes to her own Scorecard via Employee Self Service she is able to see all Tasks and complete her Scorecard and successfully send to her Manager.

1. Expected Behavior once the patch is applied successfully on the instance:
2. Take any Employee enrolled in a plan.
3. Make changes to the scorecard and transfer it to the Manager.
4. Log in as present Manager and see that the scorecard is successfully  received.
5. Now, change Employee's Supervisor using US Super HRMS Manager -> People ->  Enter and Maintain form
6. Save the changes.
   • This step will make the Employee's scorecard invisible to the old Manager.
7. Log in as old Manager and see that the scorecard is no more available with  him to make changes.
8. Log in as new Manager ans see that the scorecard is not available with him as well.
9. Now, go to Hr Professional and republish the plan with "Re-evaluate Plan  Population".
   • This step is necessary to make sure the new Manager is able to view  employee's scorecard and hence update if desired.
   • How Republish a Plan with Reevaluate Plan Population option?
   • 1.HR Professional Responsibility
     2.Performance Management
     3.Performance Management Plan
     4.Search a Plan
     5.Click on the Update a Plan
     6.Update Plan: General Information Page => Next
     7.Update Plan: Population=> Next
     8.Update Plan: Process=> Next
     9.Update Plan: Review Page contains the Available List with the Reevaluate Plan Population

 .

Cause

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