R12: AP: Why Isn't It Possible To Progress Expense Reports Where the Requestor is in a Dynamic AME Approval Group ? (Doc ID 1546459.1)

Last updated on SEPTEMBER 25, 2024

Applies to:

Symptoms

Why can't expense reports be approved when the employee is a member of the dynamic AME cost center approval group?  The employee is not allowed to self approve but the expense report should be approved by someone else in the group.   The expense report is stuck at 'Pending Manager Approval' and cannot be progressed.  

For example, an AME dynamic cost center approval group has been written to provide a list of approvers (A, B and C) with First Approver wins.  Employee B submits an expense report. Oracle Approvals Management (AME) generates a list of approvers that includes A, B, C.

The final Processed Approver List is :
1 HR People A NOTIFIED
2 HR People B NOTIFIED
3 HR People C NOTIFIED 

The attribute ALLOW_REQUESTOR_APPROVAL is set to False.  However, the expense report remains stuck with status of 'Pending Manager Approval'.  It is expected that A or C should be able to approve the expense report. 

Note if apwdfcfb.pls, CustomApprovalStatus has the following settings:
p_continue_flag := TRUE; 
RETURN FALSE; 
END CustomApprovalStatus;
the expenses workflow immediately progresses to ' Inform System Administrator - No Approver '

For the alternative case, with settings
p_continue_flag := FALSE; 
RETURN FALSE; 
even if A or C approves, the expense report remains at 'Pending Manager Approval' 

Changes

Cause