How to Fix Error 'Either sub type has change owner code as "E" ,so the external party_id: (&PARTY_ID ) cannot be same as the internal party_id : (&INTERNAL_PARTY_ID)...'

(Doc ID 1547947.1)

Last updated on NOVEMBER 02, 2016

Applies to:

Oracle Installed Base - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
CSI_INT_INV_PTY_ID

Symptoms

 

Error Code: CSI_INT_INV_PTY_ID
Error Text: Either sub type has change owner code as "E" ,so the external party_id: (&PARTY_ID ) cannot be same as the internal party_id : (&INTERNAL_PARTY_ID) OR the sub type change owner code is "I" , so the external party_id : (&PARTY_ID ) has to be same as the internal party_id :(&INTERNAL_PARTY_ID)


After shipping out Install Base Trackable items, the following error appears in the Transaction Errors Processing form:

  

Either sub type has change owner code as "E" ,so the external party_id: (&PARTY_ID ) cannot be same as the internal party_id : (&INTERNAL_PARTY_ID) OR the sub type change owner code is "I" , so the external party_id : (&PARTY_ID ) has to be same as the internal party_id :(&INTERNAL_PARTY_ID)

  

Steps To Reproduce

1. Create an order
2. Pick and ship the order
3. Transaction is stuck in Installed Base Administrator > Transaction Errors Processing form with above error message

Cause

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