My Oracle Support Banner

Process Order API Is Returning Success For Failed Booking Of Orders (Doc ID 1549026.1)

Last updated on NOVEMBER 06, 2024

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Booking

ACTUAL BEHAVIOR
---------------
Process Order API returns status as Success even booking order was failed.

EXPECTED BEHAVIOR
-----------------------
Expect Process Order API to return as Error or Unexpected Error when booking process failed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Call Process Order API to import new order in Booked status
2. Log file shows error:
- Order Number :2322 Line Number :
Message :Payment Term is required on a booked order.
- Order Number :2322 Line Number :1.1
Message :Payment Term is required on a booked order line.

at the end of log file, see process order returns success
EXITING OE_ORDER_PUB.PROCESS_ORDER
Return Status: S

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.