Automatic Receipt/Remittance: Refund receipt shows CONFIRMED although it appears REMITTED in IBY tables (Doc ID 1550134.1)

Last updated on FEBRUARY 08, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The issue is specifically with refunds.

The refund data is in Confirmed status but based on the IBY data.

It has been approved/captured, so it should be in Remitted status

Cause

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