Automatic Receipt/Remittance: Refund receipt shows CONFIRMED although it appears REMITTED in IBY tables

(Doc ID 1550134.1)

Last updated on MAY 15, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


The issue is specifically with refunds.

The refund data is in Confirmed status but based on the IBY data.

It has been approved/captured, so it should be in Remitted status


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms