My Oracle Support Banner

Automatic Receipt/Remittance: Refund receipt shows CONFIRMED although it appears REMITTED in IBY tables (Doc ID 1550134.1)

Last updated on MAY 15, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The issue is specifically with refunds.

The refund data is in Confirmed status but based on the IBY data.

It has been approved/captured, so it should be in Remitted status

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.