Charge Account Re-Generating With No Reason Or When GL Date Is Changed (Doc ID 1555891.1)

Last updated on JANUARY 27, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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When executing checkout, then edit line, change charge account, and change GL Date, the charge account resets to the
default one. 

EXPECTED BEHAVIOR
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Expect to hold the charge accounts entered.

STEPS
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The issue can be reproduced at will with the following steps:

Navigate to iProcurement > Preferences >iProcurement Preferences
1. Under Favorite Charge Accounts, click Add Another Row
2. Under Nickname, enter Test1
3. Enter charge account AA-BB-CC
4. Under Favorite Charge Accounts, click Add Another Row
5. Under Nickname, enter Test2
6. Enter AA-BB-DD
7. Select Test1
8. Click Set as Primary
9. Click Apply Changes
10. Logout

Steps to reproduce the issue

Navigate to iProcurement > Non-Catalog Request
1. Select Request Type Services
2. Enter ‘Line 1’ in Item Description
3. Enter 500 in Amount
4. Enter XYZ in Supplier Name
5. Tab
6. Click Add to Cart
7. Change Item Description to Line 2
8. Change Amount to 800
9. Click Add to Cart
10. Click View Cart and Checkout button
11. Click Checkout button
12. Enter ABC in the Bill To Location field
13. Tab
14. Click on the charge account link
15. Click on the charge account link again for Line 1
16. Under Nickname, select Test2
17. Enable the “Apply this Cost Allocation information to all applicable requisition lines”
18. Click Return button
19. Update the GL Date on Line 2 to 01-Apr-13
20. Tab
21. Click Check Funds button
Coding has reverted back to default charge account. This only happens if the GL Date is modified.

Cause

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