My Oracle Support Banner

Oracle Assets Troubleshooting Guide for Impairment (Doc ID 1556559.1)

Last updated on FEBRUARY 25, 2023

Applies to:

Oracle Assets - Version 11.5.10.2 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Purpose

 The purpose of this document is to explain the root cause for known error messages received while performing impairments and also to explain the product / functional restriction

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps
  1.  How to Enable 'Update Impairment' and 'Update Allocation' Buttons on the Asset Impairment Web Page?
 
2.  When entering information into a Web ADI spreadsheet to create an impairment, an error is received when selecting the list of values from the menu (or double clicking) on the impairment date.
 
3.  Process Impairments errors out with Impairment cannot be charged for asset #### as category and book do not have Impairment accounts set up.  Why?
 
4.  While trying to post impairment 'Please rollback posted impairment to perform this impairment transaction' error message is appearing.  Why?
 
5.  While trying to post impairment You have encountered an unexpected Error. Please contact the System Administrator for assistance error appears for few assets.  Why?
 
6.  Rollback depreciation program does not rollback the current period depreciation for few assets.  Why?
 
7.  While trying to process impairments for multiple assets in a single book post impairment errors with no error message in Log.  Why?
 
8.  How to add asset impairment function under fixed asset responsibility?
 
9.  While trying to upload impairment a particular asset book is not appearing in the LOV.  Why?
 
10.  Impairment status is set to RUNNING DEPRN FAILED.  Why?
 
11.  How To Customize Impairment Accounts for Oracle Workflow Builder?
 
12.  While trying to perform Mass revaluation transaction or any adjustment on a asset which had impairment transaction in the current open period program ends with error.  Why?
 
13.  Even though there are unprocessed impairment events, create accounting does not process them and shows the below message.  Why?
 
14.  Impairment WebADI sheet for impairments on upgraded instance from R11i,there is unnecessary line at Header block level and unnecessary columns in lines block. How to correct it?
 
15.  Impairment upload errors with "Either enter the asset number or the cash generating unit."Error;Java.lang.Exception. How to correct it?
 
16.  While trying to upload impairment on CIP asset, upload impairment ends with warning with message.  Why?
 
17.  The Asset Impairment Report (FAXRASIM) returns NO DATA FOUND, but the asset impairment has posted successfully.  Why?
 
18.  Cash generating unit LOV is blank and does not show any values some times?
 
19.  How to migrate Impairment reserve or impairment expense from legacy system?
 
20.  Process Impairment errors with 'Net Selling Price cannot be greater Net Book Value.'  Why?
 
21.  Do we have any public API to upload impairment details?

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.