Cannot Open Emails From Interactions Tab In The Contact Center Form (Doc ID 1556578.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Email Center - Version 11.5.10.2 and later
Oracle Customer Care - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

 Can email messages be opened directly from the Interactions Tab in Contact Center?

Solution

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