Shipment Event Setting Distance to 0 (Doc ID 1557010.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.2.0 to 6.3.2 [Release 6.2 to 6.3]
Information in this document applies to any platform.

Symptoms

When adding a Shipment Event to a shipment, this runs the SHIPMENT EVENT TRACKER agent. When running the action "RECALC ESTIMATED STOP TIMES", the distance on the shipment is being set to 0 when the service time calculation is declared as Infeasible.

Cause

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