What to Check When DSO Shows as zero in the Collections Header or the Metric (Doc ID 1558826.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

 What needs to be checked when the Collections Agent header or Metric show 0 for DSO for customer, when they should have a value in this field?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms