What to Check When DSO Shows as zero in the Collections Header or the Metric (Doc ID 1558826.1)

Last updated on MAY 21, 2024

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

What needs to be checked when the Collections Agent header or Metric show 0 for DSO for customer, when they should have a value in this field?

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