Error: "An OES authentication error has occurred" When Creating A Purge Or Archive Request In Email Center R11i

(Doc ID 1561320.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Email Center - Version to [Release 11.5]
Information in this document applies to any platform.
Environment is SSL enabled
has been applied


When attempting to archive or purge emails from any OES email accounts, the following error occurs:

"An OES authentication error has occurred."


The issue can be reproduced at will with the following steps:

1. Email Center Self Service Administration responsibility

2. Navigation: Email Center > Administration > Archive Purge

3. Enter values for following fields:
     Before this Date


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