Error: "An OES authentication error has occurred" When Creating A Purge Or Archive Request In Email Center R11i
(Doc ID 1561320.1)
Last updated on JUNE 23, 2022
Applies to:
Oracle Email Center - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]Information in this document applies to any platform.
Environment is SSL enabled
Symptoms
When attempting to archive or purge emails from any OES email accounts, the following error occurs:
"An OES authentication error has occurred."
Steps
The issue can be reproduced at will with the following steps:
1. Email Center Self Service Administration responsibility
2. Navigation: Email Center > Administration > Archive Purge
3. Enter values for following fields:
Account
Folder
Before this Date
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |