Find Service Request Form Text Search Not Working Correctly
(Doc ID 1561713.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Teleservice - Version 12.1.2 and laterInformation in this document applies to any platform.
Goal
While using phrase option in the Find Service Request form, all the service requests are being returned, rather then the exact SRs which have the matching key words.
Solution
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In this Document
Goal |
Solution |
References |