"Change Service Provider" Action Not Displaying Service Provider with Exceeded Capacity When Ignoring Constraint (Doc ID 1564059.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.1.0 to 6.2.9 [Release 6.1 to 6.2]
Information in this document applies to any platform.

Symptoms

Customer has a Carrier Capacity configured that is exceeded. When the run the action "Change Service Provider" and select to ignore "Rate Constraints", they expect that the carrier with exceeded capacity to be displayed. They find that if they select the "Allow Infeasible Service Time" box, then the carrier is displayed. However, they expect to not need to do this.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms