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Punchout Connection Fails With SSL Handshake Failed: SSLIOClosedOverrideGoodbyeKiss (Doc ID 1569752.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iProcurement - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Punchout to Supplier or hub

When attempting to Punchout to the supplier, the following error occurs.

ERROR
ProcessorException

Proxy Host: proxyweb.abc.com
Proxy Port: 8888
CA Certification File Location: /ap99/ebs_appl/crp3/tech_st/10.1.2/sysman/config/b64InternetCertificate.txt

URL: https://www.cxml.xyz.com/cXML/PunchoutSetup/PunchOutShop.asp
java.io.IOException: java.io.IOException: javax.net.ssl.SSLException: SSL handshake failed: SSLIOClosedOverrideGoodbyeKiss
at oracle.security.ssl.OracleSSLSocketImpl.startHandshake(Unknown Source)
at oracle.apps.icx.punchout.util.HttpsURL.createConnection(HttpsURL.java:492)


STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Create a Punchout definition
2. Click the Punchout link.
3. Error is shown



Cause

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In this Document
Symptoms
Cause
Solution


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