While Order Punching ,in Availability The On Hand Stk Displayed Is 0,even Though Stock Is Available (Doc ID 1572867.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Item Usage

ACTUAL BEHAVIOR
---------------
On the sales order form, for lot controlled item, when the sub-inventory is specified on the order line, clicking availability button shows on hand qty is 0. But if you check it through Materials Workbench, the on hand qty is not 0. The issue only happens for the lot controlled item and also the sub-inventory is specified,

EXPECTED BEHAVIOR
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Expect the on hand from the materials workbench to be shown.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create or open sales order for a lot controlled item and specify the subinventory on the order line.
2. Click on the line and open Availability form.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot order the item.

Cause

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