Dock Scheduling - Null Pointer Exception When Servprov Scheduling Appointments (Doc ID 1574809.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.2.0 to 6.3.2 [Release 6.2 to 6.3]
Information in this document applies to any platform.

Symptoms

When a VPD is assigned to the appointment table, the service providers can schedule appointments but the following Exception is observed when doing so:

java.lang.NullPointerException
at glog.server.appointment.scheduler.DockObjectsAdaptor.getLocationResourceAppointmentByAppointmentID(DockObjectsAdaptor.java:309)
at glog.server.appointment.scheduler.DockObjectsAdaptor.getLocationResourceAppointmentsByAppointmentIDs(DockObjectsAdaptor.java:326)
at glog.server.appointment.scheduler.AppointmentServiceAdaptor.findAppointment(AppointmentServiceAdaptor.java:94)
at glog.server.appointment.scheduler.AppointmentServiceAdaptor.scheduleAppointment(AppointmentServiceAdaptor.java:41)
at glog.server.appointment.ShipmentAppointmentSessionBean.scheduleAppointment(ShipmentAppointmentSessionBean.java:16)
at glog.server.appointment.ShipmentAppointmentSessionServerSideEJBWrapper.scheduleAppointment(ShipmentAppointmentSessionServerSideEJBWrapper.java:44)
at glog.server.appointment.ShipmentAppointmentSessionServerSideEJBWrapper_mpj1u9_EOImpl.scheduleAppointment(ShipmentAppointmentSessionServerSideEJBWrapper_mpj1u9_EOImpl.java:426)
at glog.server.appointment.gen.ShipmentAppointmentSessionSkel.scheduleAppointment(ShipmentAppointmentSessionSkel.java:93)
at glog.server.appointment.gen.ShipmentAppointmentSessionSkel.exec(ShipmentAppointmentSessionSkel.java:36)
at glog.webserver.wrapper.SkelImpl.execDispatch(SkelImpl.java:16)
at glog.server.wrapper.WrapperSessionBean.execDispatch(WrapperSessionBean.java:62)
at glog.server.wrapper.WrapperSessionServerSideEJBWrapper.execDispatch(WrapperSessionServerSideEJBWrapper.java:48)
at glog.server.wrapper.WrapperSessionHome_a06097_EOImpl.execDispatch(WrapperSessionHome_a06097_EOImpl.java:58)
at glog.server.wrapper.WrapperSessionHome_a06097_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:589)
at weblogic.rmi.cluster.ClusterableServerRef.invoke(ClusterableServerRef.java:230)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:477)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:147)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:473)
at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)

Cause

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