Possible Causes And Solutions For The 'Please Acknowledge' Error In The Forward Documents Form (POXDOFDO.fmb)
(Doc ID 1577509.1)
Last updated on MARCH 07, 2023
Applies to:
Oracle Purchasing - Version 12.1.3 and laterInformation in this document applies to any platform.
Purpose
On : 12.1.3 version
When attempting to forward a document using Forwards Documents a note pops up with the error message:
After clicking away this error, a blank note may pop up. This is preventing the users from forwarding documents to the next approver. The issue can be reproduced at will with the following steps:
Navigate to Manage > Forward Documents.
1. Navigate to Manage > Forward Documents.
2. A document is selected and a New Approver is added.
3. When choosing Approve a note pops up with the error message ‘Please acknowledge’.
4. After clicking away this error, a blank note may pop up.
The error that is being observed is illustrated in the following screenshot:
'Please Acknowledge'
There are three known issues that may lead to this particular error and this note is intended to provide a step-by-step action plan to check the possible causes.
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| Case 1. Missing attribute NOTE_R |
| Case 2. Check the appropriate version of POXPOFDO.fmb is installed |
| References |