My Oracle Support Banner

R12: Incorrect workflow status on cancelled invoices (Doc ID 1579862.1)

Last updated on FEBRUARY 07, 2024

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Cancelled Invoices Approval Status Incorrect

After we cancel the invoice approval status still shows as 'Initiated' or 'Needs Reapproval' or 'Required'. They should change to 'Not Required'

EXPECTED BEHAVIOR
-----------------------
Workflow status should be 'Not Required' once the invoice is cancelled

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create invoice
2. Initiate wokflow for approval
3. Cancel the invoice

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.