"java.sql.SQLSyntaxErrorException: ORA-01722: invalid number" - Error Occurs On iSupport Service Request Creation Page

(Doc ID 1580792.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle iSupport - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,

When attempting to create a creation flow
the following error occurs.

Error

Exception Details.  
oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation.  Statement: SELECT * FROM (Select
PageFlowMappingEO.source_context_target_id,
PageFlowMappingEO.source_context_type_id,
PageFlowMappingEO.object_version_number,
PageFlowMappingEO.context_value1, -- SR type ID
PageFlowMappingEO.context_value2,     -- SR responsibility ID
PageFlowMappingEO.context_value3,     -

...

...

from
CS_CF_SOURCE_CXT_TARGETS PageFlowMappingEO,
CS_CF_SOURCE_CXT_TYPES CSCT,
CS_CF_FLOWS_VL  CSFLOW,
CS_CF_FLOWS_TL  CSFLOW2
where PageFlowMappingEO.source_context_type_id = CSCT.source_context_type_id
and   CSCT.source_type = 'IBU_CF_FLOW_TYPE'
and   CSCT.source_code = 'IBU_SR_CRE'
and   CSFLOW.flow_id =
nvl(PageFlowMappingEO.cust_target_value1, PageFlowMappingEO.seed_target_value1)
and CSFLOW2.flow_id(+)= nvl(PageFlowMappingEO.seed_target_value1,
'-1') and CSFLOW2.language(+) = userenv('LANG')) QRSLT  ORDER BY FLOW_DISPLAY_NAME ASC
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:886)
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:1009)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:153)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:762)
at oracle.apps.ibu.config.webui.PageFlowSearchCO.processFormRequest(PageFlowSearchCO.java:61)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:819)

...

..

at oracle.oc4j.network.ServerSocketAcceptHandler.access$700(ServerSocketAcceptHandler.java:29)
at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:879)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:735)
## Detail 0 ##
java.sql.SQLSyntaxErrorException: ORA-01722: invalid number


Steps To Replicate
The issue can be reproduced at will with the following steps:
1. iSupport Administrator
2. SR page configurator
3. Add creation flow
4. error


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms