My Oracle Support Banner

Agent Action "Create Trade Transaction" Fails In One Order-Multiple Shipments Scenario. (Doc ID 1581831.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.3.1 to 6.3.3 [Release 6.3]
Information in this document applies to any platform.

Symptoms

GTM trade transactions are not getting created when using shipment agent action "CREATE TRADE TRANSACTION". This issue happens only In case of Single Order - Multiple Shipments, but works fine in Single Order - Single Shipment scenario.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

01. Create an agent;

Agent Type: SHIPMENT
Agent Events: SHIPMENT - CREATED: INTEGRATION or INTERNAL or USER
Agent Actions: CREATE TRADE TRANSACTION

02. Create a splittable order.

03. Plan two shipments for this order.

04. No Trade Transactions are created.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.