Different Distance For Same Location
(Doc ID 1582604.1)
Last updated on MAY 06, 2022
Applies to:Oracle Transportation Management - Version 6.3.1 and later
Information in this document applies to any platform.
On OTM version 6.3.1 version:
The distance results of 'Get Buy Rate' button from the Constraints tab of an Order Release and the results of ASK OTM Distance/Time give different distance results.
Expect the distance results to be the same.
The issue can be reproduced at will with the following steps:
1 - Log onto an OTM 6.3.1 system.
2 - Navigate to: Order Management > Order Release > Order Release.
Created a new Order Release.
3 - Edit the Order Release after saving it.
4 - Click on the Constraints tab.
5 - Click on the 'Get Buy Rate' button.
6 - The list of results is returned, each states the distance, call it x.
7 - Click on the 'Get Sell Rates' button.
8 - The results returned show the same distance of x.
9 - Click on 'Distance/Time' in the ASK OTM bar at the base of the OTM screen.
Rate Service: SIM
Rate Distance: LOOKUP ELSE ESTIMATE
Ship From Location ID: A
Ship to Location ID: B
10 - Click 'Find Distance/Time'.
11 - The distance result is not X.
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