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Sales Order Form Validation failed for the field - Ship To Contact or Bill To Contact (Doc ID 1584943.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Statement
While entering the customer name/Customer Number in Sales Order Form, system is throwing the following error.

Error
"Validation failed for the field - Ship To Contact" or "Validation failed for the field - Bill To Contact"

Steps to Reproduce

  1. Open Sales Order form and enter Customer or Customer Number
  2. The following error occurs.
    "Validation failed for the field - Ship To Contact" or "Validation failed for the field - Bill To Contact"
  3. But sales order is saved without contact information

Cause

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In this Document
Symptoms
Cause
Solution
References


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