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R12: AP: Payables Payments Troubleshooting Guide: "Stuck" Payment Process Requests with a Status of Formatting and Stuck Payment Instructions (Doc ID 1585563.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Payables - Version 12.0.6 and later
Oracle Payments - Version 12.0.6 and later
Information in this document applies to any platform.

Purpose

The purpose of this note is to provide the reader with solutions for known issues related to supplier/creditor payments within a Payment Process Request (PPR) in the Oracle Payments module, when they become "stuck" with Status of "Formatting".  The list also includes solutions for "stuck" Payment Instruction (PI) files associated with PPRs that are stuck in "Formatting" status.  

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Icon: green arrow - right 1.  INTRODUCTION
 What is a "stuck" PPR?
 How to find a PPR's status
 Are you really "stuck"?
  
 Icon - analyze block 2.  KNOWN ISSUES AND SOLUTIONS FOR "STUCK" PPRs WITH A STATUS OF "FORMATTING"
 PPRs stuck in "FORMATTING" status
 Payment Instruction Files (PIs) stuck in "CREATED" status
 PIs stuck in "Submitted for Printing" status
  
 Standard Patching Process
 Patch Wizard
 Have more questions?
References

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