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Shipment Dimensions Are Not Displaying On Shipment View Screen (Doc ID 1587172.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 6.3.1 to 6.3.2 [Release 6.3]
Information in this document applies to any platform.

Symptoms

On OTM version 6.3.1 when viewing (using the VIEW button) a Shipment, the stops section has no values for the following fields:

Weight
Volume
Net Weight
Net Volume
Length
Width
Height
Diameter
Core Diameter


EXPECTED BEHAVIOR
-----------------------
Expect the fields to be populated.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1 - Logged onto an internal OTM 6.3.1 system.

2 - Created an Order Release.

3 - Planned the Order onto Shipment ID: 02718

4 - From the results screen went to the Shipment.

5 - Clicked VIEW.

6 - Scrolled to the Shipment Stops section.

7 - Expanded the stops.

8 - The following fields are empty:
Weight
Volume
Net Weight
Net Volume
Length
Width
Height
Diameter
Core Diameter



Cause

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In this Document
Symptoms
Cause
Solution
References


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