Participation Process: Scheduled Errors With FDPSTP Failed Due To ORA-20001: BEN_91665_BENMNGLE_ERRO (Doc ID 1587288.1)

Last updated on MAY 09, 2024

Applies to:

Symptoms

When running the Participation Process: Scheduled, the following errors are seen on the log and the process does not complete:

Several other errors are also listed throughout:

1. You can manually void the unwanted life events in the Person Life Event window, defined collapsing life event rules on the Collapsing Life Event window, or determine that a specific life event is always the winning event by checking the override check box on the Life Event Reason window.  This error occurred in ben_evaluate_ptnl_lf_evt.check_and_get_winner.
2. Cannot locate a record for the pay period. The Date Code currently being process is ALDCPP>. This error is occurring in the following package.procedure: ben_determine_date.determine_date.main.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to Processes and Reports > Submit Processes and Reports > Single Request.
3. Select Request Name "Participation Process: Scheduled" and submit with the following parameters:

• • Effective Date: 18-SEP-2013
  • Detect Temporal Events: None
  • Validate: Commit
  • Life Event Occurred Date: 18-SEP-2013

Changes

Cause

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