Customer Form Error: Creating a New Customer Fails with ORA-00001: Unique Constraint (AR.HZ_CUST_ACCOUNTS_U3) Violated (Doc ID 1592754.1)

Last updated on FEBRUARY 01, 2017

Applies to:

Oracle Receivables - Version 12 and later
Oracle Trading Community - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1 version, Customers Module

Attempting to create a customer and receive the following error:

ERROR
-----------------------
ORA-00001: unique constraint (AR.HZ_CUST_ACCOUNT_U3) violated


Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Customers > Customers

Cause

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