ORA-01555: snapshot too old: rollback segment number During Purge Configurator Tables

(Doc ID 1593568.1)

Last updated on JUNE 20, 2018

Applies to:

Oracle Configurator - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On Configurator Build 11.5.10.25.45 version, Maintenance: CZPURGE

When running the CZPURGE Concurrent Program for the first time after 2 years of using Oracle Configurator, the following error message is found in the log file:

ERROR
-----------------------
ORA-01555: snapshot too old: rollback segment number 47 with name "_SYSSMU47$" too small

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Oracle Configurator Developer Responsibility,
2. Concurrent Programs: Schedule
3. Enable the CZPURGE concurrent program
4. The log file shows that the program failed.

Changes

Cause

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