How Can The SR Owner Be Set To A Null Value Using the CS_ServiceRequest_pub.Update_ServiceRequest API?
(Doc ID 1598935.1)
Last updated on OCTOBER 15, 2018
Applies to:Oracle Teleservice - Version 220.127.116.11 and later
Information in this document applies to any platform.
How can the CS_ServiceRequest_PUB Update_ServiceRequest API be used to set the incident_owner_id to null?
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