How Can The SR Owner Be Set To A Null Value Using the CS_ServiceRequest_pub.Update_ServiceRequest API? (Doc ID 1598935.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Teleservice - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

How can the CS_ServiceRequest_PUB Update_ServiceRequest API be used to set the incident_owner_id to null?
 

Solution

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