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UPK: "The stream cannot be opened for reading" Error When Publishing to Shared Drive with Word 2010 or 2013 (Doc ID 1599325.1)

Last updated on FEBRUARY 22, 2018

Applies to:

User Productivity Kit - Version 11.1.0.2 to 11.1.0.2 [Release 11.1]
Information in this document applies to any platform.

Symptoms

The customer is not able to publish on a shared drive after applying ESP2 for UPK 11.1

The errors are the following:
"Error Player and LMS / Postprocessing document odpub://int/PlayerPackage/OxmlPrint/Temp/56d15f28-71f2-4a17-bcb8-3776255930b1_JOBAID.docx Input file is corrupted : 'odpub://int/PlayerPackage/OxmlPrint/Temp/56d15f28-71f2-4a17-bcb8-3776255930b1_JOBAID.docx' -102176231
Error Player and LMS / Copying Print It! documents [{0}] The stream cannot be opened for reading: odpub://int/PlayerPackage/PrintItOutput/56d15f28-71f2-4a17-bcb8-3776255930b1_JOBAID.html 0"


Cause

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