Editing Cost Option In Quote Convert To Order Action Gives NullPointer Exception
(Doc ID 1600285.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Forwarding and Brokerage Operations - Version 6.3.2 to 6.3.4 [Release 6.3]Information in this document applies to any platform.
Symptoms
When attempting to edit a cost line after a Quote has been converted to an Order the following error occurs.
The issue can be reproduced at will with the following steps:
1 - Logged onto OTM
2 - Navigated to: Brokerage and Forwarding > Quote.
3 - Clicked new and created a Quote.
4 - Clicked to the Quote Request tab:
5 - Clicked Find Shipping Options
6 - Clicked Add To Quote.
7 - Clicked to the Cost Options tab, one Cost was listed.
8 - Clicked Finished.
9 - Clicked Actions > Brokerage and Forwarding > Change Quote > Convert Quote to Order.
10 - In the new screen 'Convert Quote to Order' clicked the pencil(edit) icon.
11 - The error was encountered.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |