Special Services Get Overwritten On SAW After a Shipment Action is Performed (Doc ID 1601072.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version 6.0 and later
Information in this document applies to any platform.

Symptoms

SAWs come in through integration. These SAWS come in with Special Services among other things.

After running the "Assign Rate" action on the shipment (among other shipment actions) those special services that came on the SAW disappear and are replaced with the OTM out of the box special services that all shipments get on them.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms