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Credit Memos Created For A Given Supplier Site Are Not Being Selected In A Payment Batch (Doc ID 1601258.1)

Last updated on MAY 03, 2023

Applies to:

Oracle Payables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Oracle Payments - Version 12.0.1 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.


The user creates Credit Memos for a given suppliers site.  No standard invoices exist for this site.

When a payment batch (Payment Process Request) is created for that supplier, the Credit Memos are not selected for payment.

The only way they can be selected is if standard invoices of equal to or higher value than the Credit Memos are also selected for payment.

Please confirm that a Credit Memo needs to match to a pay site with payments of a greater value to be picked up in a payment batch regardless of other sites for the same supplier?


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