Duplicate Notification Sent for Action: Adjust Appointment Time (Doc ID 1602367.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.2.5 to 6.3.4 [Release 6.2 to 6.3]
Information in this document applies to any platform.

Symptoms

An agent is triggered to notify the service provider when an appointment time is adjusted, however, 2 emails are sent rather than one.

Example Agent:

Event: SHIPMENT - ADJUST APPOINTMENT TIME
Action: NOTIFY SERVICE PROVIDER: Contact

Cause

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