APP-ASO-236394: A Service Reference is required when adding the product to the quote (Doc ID 1603370.1)

Last updated on APRIL 11, 2017

Applies to:

Oracle Quoting - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

After implementing a new organization, business users are facing the below error when adding a service item to a quote.

APP-ASO-236394: A Service Reference is required when adding the product to the quote .

The quote has existing items already entered.
When using the Service Reference search to find a serviceable product in the current quote,
    why are no results returned when they quote has 2 existing items entered?   

Solution

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