Receipt Workbench Error: A Cash Application Is Being Made Against A Transaction With Zero Line Amount Basis
(Doc ID 1608690.1)
Last updated on JUNE 07, 2021
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
When attempting to apply a cash receipt against a negative balanced invoice the following error occurs.
ERROR ----------------------- A cash application is being made against a transaction with zero line amount basis
STEPS ----------------------- The issue can be reproduced at will with the following steps: Responsibility : Receivables Manager Navigation : Receipts > Receipts
Example: Created an invoice with Line: 100 and charges: 6 Applied a receipt worth amount 106 against it. Now created two adjustments against the invoice and each with amount -6. Line level balances of the invoice was correctly stamped for CHRG_AMOUNT_REMAINING. Applied another receipt against total -12 USD of the invoice. Line level balances showing CHRG_AMOUNT_REMAINING as zero. Now, unapplied the second receipt. Found that CHRG_AMOUNT_REMAINING in ra_customer_trx_lines is still zero. It should have been updated to -12.
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