iStore Direct Item Entry Finds Duplicate Inventory Cross-ref For Unpublished Item (bug #17184951 )
(Doc ID 1610526.1)
Last updated on APRIL 25, 2023
Applies to:
Oracle iStore - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On 12.1.3 version, Shopping Cart Related
When attempting to add cross-reference item via direct item entry, the following error occurs.
ERROR
-----------------------
Duplicate cross reference part numbers found. Please enter a cross reference type for this cross reference part number.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to iStore
2. Navigate to Direct Item Entry display page
3. Search for the cross reference part number Test_01
4. Click on Fill Details > Error
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use cross-reference items on direct item entry UI.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |