Web ADI : Blank Screen When Clicking On "Create Document"
(Doc ID 1612535.1)
Last updated on MARCH 03, 2024
Applies to:
Oracle Web Applications Desktop Integrator - Version 12.1.3 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
Using Oracle Applications 12.1.3,
after applying the following patches to support 64 Bit Microsoft Office:
Patch 10108052 OFF10CERT:ONE OFF PATCH REQUIRED FOR BUG 9967127 FOR 12.1.3
Patch 16399718 10414473: SUPPORT WEB ADI WITH MICROSOFT OFFICE 2010 64-BIT VERSION
Actual Behavior
When clicking on the Create Document function it shows a blank page on page BneCreateDoc
Expected Behavior
User should be able to see the screen for Create Document function.
The issue can be reproduced at will with the following steps:
1. Login into eBusiness suite
2.Click on Create Document function
The issue has the following business impact:
Due to this issue, users cannot use Web ADI.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |