Individuals Cannot Be Found In iRecruitment If Their Home Phones Are End Dated In Core HR (Doc ID 1614016.1)

Last updated on AUGUST 05, 2022

Applies to:

Symptoms

Individual search in iRecruitment does not return any persons that do not have an active home telephone record in HR.

ACTUAL BEHAVIOR  
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The person cannot be found in iRecruitment if the person's home telephone record in table per_phones has an end date.

EXPECTED BEHAVIOR
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Individuals should be found in iRecruitment regardless if the person has an active home telephone record or not.

STEPS
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The issue can be reproduced at will with the following steps:

1. Log on to the Applications.
2. Choose the iRecruitment Recruiter responsibility.
3. Navigate to iRecruitment Home-> Candidates-> Individuals.
4. Search a person who has an active home telephone number.
5. Switch to an HRMS responsibility, e.g. US HR Manager.
6. Navigate to 'People-> Enter and Maintain'.
7. Query for the same individual.
8. Click on Others-> Phones.
9. Enter an end date for the home telephone number.
10. Save the changes.
11. Switch to iRecruitment Recruiter responsibility.
12. Navigate to iRecruitment Home-> Candidates-> Individuals.
13. Search for the same person.

Changes

Cause

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