ORA-01403 no Data Found In Package OE_Holds_PUB Procedure Evaluate_holds_post_write HOLD NOT APPLIED WITH CRITERIA (Doc ID 1614305.1)

Last updated on OCTOBER 13, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Oracle Depot Repair - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

When attempting to BOOK the sales order users are getting the following error message:

ERROR
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ORA-01403:no data found in Package OE_Holds_PUB Procedure evaluate_holds_post_write

Note: But error message get disappeared once user enter the warehouse on the line.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to OM super user responsibility
2. enter order header and line details
3. once book the sales order user sees the error message.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot proceed with the sales order.

Cause

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