ORA-01403 no Data Found In Package OE_Holds_PUB Procedure Evaluate_holds_post_write HOLD NOT APPLIED WITH CRITERIA

(Doc ID 1614305.1)

Last updated on OCTOBER 13, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Oracle Depot Repair - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


On : 12.1.3 version, Transaction Entry

When attempting to BOOK the sales order users are getting the following error message:

ORA-01403:no data found in Package OE_Holds_PUB Procedure evaluate_holds_post_write

Note: But error message get disappeared once user enter the warehouse on the line.

The issue can be reproduced at will with the following steps:
1. Log in to OM super user responsibility
2. enter order header and line details
3. once book the sales order user sees the error message.

The issue has the following business impact:
Due to this issue, users cannot proceed with the sales order.


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