Lockbox Validation Process Nulls Out Applied Amounts and Completes with Error - AR_PLB_CUSTOMER_CONFLICT and AR_PLB_MICR_CUST_CONFLICT - ERROR MICR (Doc ID 1616063.1)

Last updated on AUGUST 02, 2017

Applies to:

Oracle Receivables - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

Lockbox validation process nulls out ar_payments_interface_all.amount_applied(n) columns when it fails with following MICR/Customer related validation errors.

AR_PLB_CUSTOMER_CONFLICT - ERROR MICR and customer number do not refer to the same customer
AR_PLB_MICR_CUST_CONFLICT - ERROR MICR Assignment to the entered customer number is not valid on the receipt date, deposit date or creation date.

Cause

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