Stop Off ID Selected On Ship Unit Is Incorrect (Doc ID 1618288.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

On an order release with multiple stops (OR Stops), the ship unit has the Drop Off Stop ID being populated, instead of the Pick Up Stop ID.

STEPS
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The issue can be reproduced at will with the following steps:

Create an OR using the OR with Stops, by entering the Source (LOC1) and Destination Location (LOC2) and Order Config as SHIP UNIT
Click on the Order Stops button -> New Stop -> Enter a Seq # as 10, and a new location of LOC5)
Click on Ship Unit, enter the required details and Save and Finished.
Query this OR again, go to the Ship Unit tab and click on the Pencil icon.
In the Ship Unit Details window that opens, you can see that the Drop Off Location has the value of LOC5 and the Pick Up value is null.
The expectation is that both the values will be Null until explicitly entered.

BUSINESS IMPACT
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The issue has the following business impact:

This will affect planning and requires the user to manually fix it - and the volume of such orders will make it a productivity hit.

Cause

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