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"Error assign serv provider for sc shipment" Error When Attempting to Create Secondary Charge When a Corporation Profile is Used (Doc ID 1626695.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.3.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to create a secondary charge shipment that includes a Corporation Profile the following error occurs.

Error assign serv provider for sc shipment


In the log, the folowing is seen:

No shipmentOrderBundle on tShipment - rule failed.
Failed rocoRule


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Rate Offering with transport mode of secondary charge. Assign a service provider and rate service.
  Add a corporation profile.
2. Create a Rate Record
3. Enter an Order Release, Generate a Shipment
4. The involved parties include the OrderOwner location id that is the same corporation id as the corporation within the corporation profile.
5. Select the shipment – click Actions – Shipment Management – Manage Groups and Charges – Create Secondary Charge
6. Click OK to complete the process and the error appears.

Cause

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In this Document
Symptoms
Cause
Solution


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