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FSTP: Personalization; How to Hide Button "Add Source" In The Parts Requirement Page (Doc ID 1628095.1)

Last updated on JUNE 06, 2017

Applies to:

Oracle Field Service - Version 12.1.2 and later
Information in this document applies to any platform.
***Checked for relevance on 06-JUN-2017**

Goal

How can you prevent Field Service Technician Portal (FSTP) users/technicians from submitting orders for their parts requirements?
For example: If there is a company policy that allows only supervisors to submit orders, There is a need to hide the 'Add Source' button on the parts requirement page. 
Users could then enter their parts requirements, but not actually submit them as there is no source information entered.

 

Solution

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