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ORA-20001: The attribute NON_DEFAULT_POSITION_STRUCTURE_ID is Not Available in the Transaction Type (Doc ID 1633572.1)

Last updated on FEBRUARY 08, 2023

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Oracle Approvals Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


On : 12.1.3 version, Workflow,Approval,Common Funct

When attempting to work with Timeout for self service notification and using AME, once the notification is timeout it should go to the next Manager for Approval but instead error notification comes with Message that
"The approval process Business Card Request for xxx has stopped due to an error and cannot generate a list of approvers. You must fix the error to run the approval process.
the following error occurs in the workflow:

ORA-20001: The attribute NON_DEFAULT_POSITION_STRUCTURE_ID is not available in the transaction type."

The issue can be reproduced at will with the following steps:
1. Employee Self-Service
2. Create a self-service transaction
3. Submit to approval
4. Wait the time of the timeout.
5. Error notification is sent.


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