R12: Payables Invoices Not Having Tax Tolerance Holds Applied Despite Being Set Up In The Configuration Owner Tax Options For The Operating Unit Owner (Doc ID 1635696.1)

Last updated on JULY 27, 2023

Applies to:

Goal

A Payables Invoices is entered with tax amount outside of eBTax tolerance settings but the invoice validation process is not applying tax tolerance holds.

Setups (example)
1 - Tax setup in Tax Manager for Operating Unit Tax Owner:
- Tolerance Percentage: 1
- Tolerance Range Amount: 0.02

2 - Enter invoice header amount $1000, tax control amount = $300.
Enter Line for $700.
Click Calculate Tax button and tax line created for $300 correctly selecting tax code GST which is 15%.
System calculated tax amount will be $150.

Click Actions button and then validate.
- Result: Invoice validated successfully with no holds applied.
- Expectation: Tax amount hold should be applied.

Please explain / provide fix.
 

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.