Absence (LOA) in Pending Approval Approval Status after Running the Workflow Background Process (Doc ID 1635808.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Assignment,Term,Pay,ChgMgr,LOA

Approved LOA with closed approval notification are still in Pending Approval status in the Absence Summary Page

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Employee Self-Service
2. Create an absence and submit to approval
3. Check the Absence Summary page



Additional Information:

Workflow background process runs periodically every 10 minutes using Item Type AMW: Generic and all other parameters set to yes



Cause

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